How to transfer your account from your old server to your new server at ZillionKingHost.
Process On Old Server :
1. Log into cPanel account. If you are a Reseller, login to your WHM > List Accounts > and click on cPanel Icon to enter into Customer's cPanel account.
2. Choose Backup Wizard > Backup > Full Backup.
3. Select the backup destination to Remote FTP Server (Passive Mode Transfer).
4. Enter you email address for confirmation. If you are transferring your client, make sure to enter your own email address, not your client's.
5. Now Enter this :
Remote Server : NEW SERVER's IP address (you can use domain name or ip address)
Remote User : NEW SERVER's cPanel ID (you can use NEW SERVER's primary account)
Remote Password : NEW SERVER's cPanel's password
PORT : 21
Remote Dir : /
6. That would be enough. Click Generate Backup. This may take some time to back up the files, depending on your provider's server load and how large the account is. You should receive an email once it's complete.
7. After this Process, still on your old cPanel Page, go back to home and click on Backup Again and scroll down to page then click the name of your database to download your database, this can be restore to your account with us by login to your cPanel on our server and click on Backup, then browse the database you download on your system and click upload. Once Is Done! Open a Support Ticket to Enable Us Restore your sites.
If you have multiple cPanel accounts, then do the same for all of this cPanel accounts one by one. Make sure all of these backup created on your PRIMARY ACCOUNT that you have with us. After getting confirmation over email ("Subject: Full Backup Completed") just login with FTP to your new server and check if all ".tar.gz" extension based backup files successfully uploaded to your PRIMARY ACCOUNT.
Now create a support ticket from your account at ZillionKingHost and inform us to restore these backup files for your account. So we can check and successfully restore these full backup for you. If you create FULL BACKUP on your PC and upload these ".tar.gz" based backup files manually, we shall restore them .
